Terminology is a very subjective asset. It exists throughout your business environment and your products, but it can be difficult to determine what should be included as a term candidate and what should not.
Not every word is a term. You can recognise your individual term candidates for your Glossary if you focus on their use:
- External: is the term used in messaging and documentation for customers and within industry?
- Internal: is the term used as part of your organisation’s branding and uniqueness?
Questions to help you identify your Terminology
To help you accurately identify your most appropriate term candidates, we have put together a list of questions to guide you through your term selection process. If you answer “Yes” to any of the questions below, then you are most likely dealing with a term candidate that we need to be made aware of: